This Privacy Policy explains how ph689 collects, uses, stores, shares, and protects the personal information you provide when registering and using the ph689 platform. We are committed to handling your data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
Our Data Commitments
ph689 collects only the personal information required to operate your account, process payments, comply with PAGCOR and AML regulations, and provide customer support. We do not collect data beyond what serves a legitimate, stated purpose.
All personal data held by ph689 is protected using 256-bit SSL encryption during transmission and encrypted at rest in our secure data infrastructure. Access is restricted to authorized personnel under strict need-to-know controls.
Under the Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by ph689. You may also object to certain processing activities. These rights are exercisable by contacting ph689 support.
ph689 does not sell, rent, or commercially trade your personal information to third parties for their own marketing purposes. Data shared with third parties is limited to service providers operating under strict data processing agreements.
Promotional communications from ph689 are opt-in by default. If you no longer wish to receive bonus offers, game recommendations, or promotional emails, you may opt out at any time via your account notification settings or by contacting support.
ph689's data handling practices are designed to comply with the Data Privacy Act of 2012 (RA 10173) and the implementing rules enforced by the National Privacy Commission (NPC) of the Philippines.
ph689 ("we," "us," "our") is the data controller responsible for the collection and processing of personal data submitted through the ph689 platform at ph689.club. As data controller, ph689 determines the purposes and means by which personal data is processed in connection with the platform's services.
ph689 has designated a Data Protection Officer (DPO) in compliance with the requirements of the Data Privacy Act of 2012. The DPO oversees all personal data processing activities, ensures compliance with RA 10173, and serves as the primary point of contact for data subject rights requests and privacy inquiries.
Data Protection Officer Contact: Players may contact ph689's DPO for any privacy-related concern by writing to [email protected] with the subject line "Data Privacy – DPO Request." All requests will be acknowledged within five (5) business days.
ph689 collects and processes the following categories of personal data. The specific data elements collected vary depending on the nature of your interaction with the platform:
| Category | Data Elements | Required / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID type and number | Required (KYC) |
| Contact Data | Philippine mobile number, email address, residential address | Required |
| Financial Data | GCash number, PayMaya number, bank account details (where applicable), deposit and withdrawal history, transaction records | Required (payments) |
| Account Data | Username, hashed password, account creation date, login history, session records, responsible gaming settings | Required |
| Gaming Data | Game history, wager amounts, win/loss records, game session durations, bonus redemption records | Required |
| Technical Data | IP address, device type and model, browser type and version, operating system, cookie identifiers, referral source | Automatic |
| Communication Data | Support ticket content, live chat transcripts, email correspondence with ph689 staff | Where applicable |
| Marketing Preferences | Communication opt-in/opt-out status, preferred language, promotion history | Optional |
Sensitive Personal Information: ph689 does not intentionally collect sensitive personal information as defined under RA 10173 (such as health data, biometric data, or religious/political affiliations) unless specifically required by law. Where collection of such data becomes necessary, ph689 will seek explicit consent and provide a separate data processing notice.
ph689 collects personal data through the following means:
Where necessary, ph689 may receive personal data from the following third-party sources for the purposes of identity verification, fraud prevention, or AML compliance:
ph689 processes your personal data for the following specific and legitimate purposes:
ph689 processes your personal data on the following legal bases as applicable under the Data Privacy Act of 2012:
Withdrawal of Consent: Where processing is based on consent, you may withdraw that consent at any time by adjusting your notification preferences in account settings or by contacting support. Withdrawal of consent for marketing communications does not affect ph689's ability to process data where another legal basis applies (e.g., contractual necessity or legal obligation).
ph689 does not sell your personal data to third parties. Personal data may be shared with the following categories of recipients, strictly on a need-to-know basis and under appropriate contractual safeguards:
Third-party service providers who process data on ph689's behalf under data processing agreements that prohibit independent use of your data, including:
ph689 may disclose personal data to the following authorities where required by applicable law or a valid legal order:
No Data Sales: ph689 strictly prohibits the sale, rental, or commercial exchange of player personal data to any third party for that third party's independent marketing or commercial purposes. Any service provider receiving data from ph689 is contractually bound to process it solely for the services they provide to ph689.
The ph689 platform uses cookies and similar tracking technologies to enable core functionality, improve platform performance, and — where you have consented — deliver relevant promotional content. The categories of cookies used are as follows:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Essential Cookies | Maintain your session, authentication state, security tokens, and account preferences. Without these, the ph689 platform cannot function correctly. | No (strictly necessary) |
| Performance Cookies | Collect anonymized data on page load times, error rates, and game loading performance to help ph689 identify and resolve technical issues. | Yes |
| Analytics Cookies | Track anonymized platform usage patterns — which game categories are most visited, how players navigate the lobby — to improve site structure and content. | Yes |
| Preference Cookies | Remember your display preferences, language settings, and game lobby layout configurations between sessions. | Yes |
You may manage your cookie preferences at any time through your browser settings. Most modern browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent normal platform operation. ph689 does not use cross-site tracking cookies for advertising on third-party platforms.
ph689 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Specific retention periods are as follows:
Upon expiry of the applicable retention period, ph689 will securely delete or irreversibly anonymize the relevant personal data unless retention is required by a court order, regulatory directive, or ongoing legal proceeding.
ph689 implements a layered data security framework designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Key security measures in place include:
Your Role in Security: Data security is a shared responsibility. ph689 strongly encourages all players to use a strong, unique password for their ph689 account, enable Two-Factor Authentication, and avoid logging in from shared or public devices. Contact ph689 support immediately at [email protected] if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by ph689. These rights are exercisable by submitting a written request to [email protected] with the subject line "Data Rights Request":
ph689 will respond to all verified data rights requests within thirty (30) calendar days of receipt. Where the request involves a complex or large volume of data, ph689 may extend this period by a further thirty (30) days, with notice provided to the requestor.
The ph689 platform is strictly intended for adults aged 21 years and older. ph689 does not knowingly collect personal data from persons under the age of 21. The 21-year minimum age requirement is enforced through:
If ph689 discovers or is notified that an account has been registered by a person under 21 years of age, ph689 will immediately suspend the account, delete the associated personal data to the extent not required for regulatory purposes, and — where the account has a real-money balance — hold the funds pending verification and applicable regulatory guidance.
Parental Notice: If you are a parent or guardian and believe your child has registered an account on ph689, please contact ph689 support immediately at [email protected]. ph689 will investigate and take appropriate action, including account closure and data deletion, in accordance with this Policy and applicable law.
ph689's primary data processing infrastructure is located within the Philippines. Where it is necessary to transfer your personal data to service providers or platform infrastructure located outside the Philippines — for example, to cloud service providers or game providers operating from other jurisdictions — ph689 ensures that such transfers are made only:
ph689 will not transfer your personal data to countries where adequate protections cannot be ensured without implementing appropriate safeguards. You may request information about the specific safeguards in place for any such transfer by contacting ph689's Data Protection Officer.
ph689 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or the services we offer. When material changes are made, ph689 will:
Your continued use of the ph689 platform following the effective date of any update constitutes your acknowledgment of the revised Privacy Policy. If you do not accept the revised Policy, you should stop using the platform and may request account closure with withdrawal of your verified real-money balance.
The version history of this Privacy Policy is maintained by ph689's Data Protection Officer and prior versions are available on request.
For any privacy-related question, data rights request, or concern regarding how ph689 processes your personal data, you may contact us through the following channels:
If you are not satisfied with ph689's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the government body responsible for administering and enforcing the Data Privacy Act of 2012.
This Privacy Policy was last reviewed and updated on 1 January 2026 (Version 2.4). ph689 is committed to maintaining transparent, fair, and lawful data processing practices for all Filipino players using the ph689 platform across Manila, Cebu, Davao, and throughout the Philippines.
Our Data Protection Officer and support team are available to help with any privacy concern, data rights request, or general question about how ph689 handles your personal information.
ph689 operates under the PAGCOR regulatory framework and complies with the Data Privacy Act of 2012 (RA 10173). 21+ only.